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Dafabet – no money on account

Ruling

Resolved - This player has become non-responsive to our requests for an update so we assume that they have received their funds without our help.

Read our Dafabet Casino Review.

Player's Complaint

Yesterday I made a 20 euro deposit by skrill. The transaction is approved by skrill but no money on my casino account. I contacted support many times but they still did not help me. They ask me to upload a screenshot showing the payment but there is no option to upload it. I send the screenshot by email twice, but still no money on my balance.

Read the casino review

4 Responses

ThePOGG
Apr 05, 2019

Hi broekie1 - welcome to ThePOGG.com!

I think you need to give Dafabet a little more time before looking to involve a 3rd party dispute mediation service. If your deposit has not been credited by Monday the 15th of April let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

ThePOGG
Apr 16, 2019

Hi broekie1,

Has this issue been resolved?

Thanks,

ThePOGG

ThePOGG
Apr 23, 2019

Hi brokie1,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
Apr 30, 2019

Hi brokie1,

If we haven't heard from you by Friday the 10th of May I'll assume you've received your funds and close this complaint.

Thanks,

ThePOGG

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Agreement

broekie1 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • DafaBet
  • Isle of Man Gambling Supervision Commission
  • United Kingdom Gambling Commission
  • Asian BGE (Isle of Man) Ltd

April 5, 2019