English in United States
Resolved - Both the submitting complainant and Dafabet have informed us that this issue has been resolved and the player has received their funds.
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Hello, I sent a request to withdraw my funds in the amount of 2447 (USD) on December 13. I have read Dafabet rules and conditions of use. I understand that they don 't work on holidays and weekends. I understand that they can conduct additional verification of my account. But I waited more than two weeks. It 's a very long time. In addition, the casino rules do not specify a maximum withdrawal period. It surprises me. I thought Dafabet a respected casino. I ask to contact with Dafabet Casino to speed up the withdrawal of my money.
Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no relevant response. At this juncture we have no reasonable expectation of this changing.
All we can suggest is that you contact Dafabet's regulator the Isle of Man Gambling Supervision Commission.
Sorry we could not be of further help.
Hello. I received a withdrawal from dafabet. Thank you for trying to help me!
I ask you to close the complaint.
Thanks for letting us know - it is appreciated!
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Letychyy96 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
January 3, 2020
Hi letychyy96 - welcome to ThePOGG.com.
I'll contact the operator and see what we can find out for you.