Dasist – Closed account and didn’t pay out 3.47 BTC
Found for the Player - Dasist Casino have decided to void this player's win based on a conclusion of "card counting" that they have insufficient data to prove. Alongside having insufficient data to prove this claim, their terms do not define the consequences where card counting is detected meaning that the operator is making up rules to justify their actions and card counting in offline casinos - the most reasonable situational comparison - results in the player being barred, but does not legally justify non-payment of winnings.
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I played just a few times for few hours at Dasistcasino.com and first I won a little bit, then lost 0.3BTC, then wanted to get it back so tranferred 0.6BTC, played a bit more and got really lucky - all together had 3.47 BTC in my account. So then I wanted to take some of it out. They requested documents, I sent them all and they verified them. I then was conversing with live support members several times regarding my cashout and they reassured me that they will transfer it to me ASAP as their manager had to approve it first. After 4 days from my attempt to withdraw they closed my account without paying out anything. Not even the funds I had transferred. When I asked them about it they accused me of fraud, but refused to explain on what basis. I did not do anything fraudulent, I was just playing like I usually do and did not have multiple accounts or anything like that.
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