ThePogg logo unclaimed offers
Turn geolocation on
Locale settings

Currently viewing:

English in United Kingdom

ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site

Dasist – email issues

Ruling

Resolved - Dasist Casino have informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.

Read our Dasist Casino Review.

Player's Complaint

Hi my account was closed by dasistcasino because I abused bonuses In their opinion but complaint isnt about that

Complaint is about the profits that are remained in my account Dasistcasino asked me to deliver details about my Bank and documents to proof my address and identity I have tried to sent them via email and everytime I have gotten response from Microsoft that the casinos email is full and I cannot send any emails to it I tried everything chat told me to do excample clear browser data close my email turn off my device and nothing worked After I told the chat agent nothing worked and tried to find solutions to the problem she just closed the chat So now we are in position that I cant get my money and they arent helping me so could you

If you need I have screenshots of the microsoft email and the chat

Read the casino review

4 Responses

ThePOGG
Oct 10, 2020

Hi juffe123 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
Oct 25, 2020

Hi juffe123,

Dasist Casino inform us that you will be paid. We would appreciate it if you could update us when you receive your funds.

Thanks,

ThePOGG

ThePOGG
Nov 01, 2020

Hi juffe123,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
Nov 08, 2020

Hi juffe123,

If we haven't heard from you by Friday the 20th of November I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

juffe123 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Dasist
  • Malta Gaming Authority
  • Direx N.V.

October 9, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.