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WhiteBet – did not receive the 10 free spins


When a player fails to follow through with the required information on request, the casino cannot be held to fault for the complaint.

Read our WhiteBet Casino Review.

Player's Complaint

I did not get the 10 complimentary spins on MegaFortune exclusive no deposit bonus... My country is eligible.

Read the casino review

3 Responses

Feb 26, 2013

Hi Duvels,

Could you give me your username and the email address you used to sign up to WhiteBet and i'll look into it for you?



Mar 05, 2013

Hi Duvels,

If you don't get back in contact with your account details there really isnt a lot i can do to help you.


Mar 11, 2013

Hi Duvels,

As you've failed to respond there really is no way I can either identify your account or fix this issue. There really is no purpose to posting a complaint if you're not going to take the time to follow up with additional information when needed.

Due to your failure to communicate, there really is no justifiable way to give WhiteBet a negative report and as such this complaint will be marked as 'Resolved'.

If you are unhappy with this you can feel free to get back in contact with us when you are ready, though I suspect that there will be a limited time frame in which WhiteBet will be able to credit sign-up bonus additional free spins.


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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.


The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.