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Dinkum Pokies - not recieving payout


Resolved - Dinkum Pokies have provided sufficient explanation for why there were reductions in the payouts experienced by this player.

Read our Dinkum Pokies Casino Review.

Player's Complaint

i have tried to withdraw and they keep making up excuses and not paying out the full amounts of my withdrawals and then charge $135.00 to recieve $76 when i asked they kicked me out please help thanks

Read the casino review

2 Responses

User icon
January 24, 2020

Hi blurt - welcome to!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.



User icon
February 21, 2020

Hi blurt,

I've discussed this issue with Dinkum Pokies. You have made 3 withdrawals:

- $1100 from bonus code MATCHFRI. This bonus came with a max withdrawal of $500 for Silver Tier players and as such was reduced to $500.

- $135 - terms state that withdrawals of less than $500 will carry a $35 fee so $100 was paid.

- $485 from loyalty points. Silver Tier players are allowed to withdraw a maximum of $250 from loyalty point redemptions.

Does the above make clear what has happened here?



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blurt consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Dinkum Pokies

January 24, 2020

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