ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

Privacy Policy
We respect your privacy and won't share your email address.
[X] Close this form and return to site
Turn geolocation on
Locale settings

Currently viewing:

English in United Kingdom

Dinkum Pokies - not recieving payout

Ruling

Resolved - Dinkum Pokies have provided sufficient explanation for why there were reductions in the payouts experienced by this player.

Read our Dinkum Pokies Casino Review.

Player's Complaint

i have tried to withdraw and they keep making up excuses and not paying out the full amounts of my withdrawals and then charge $135.00 to recieve $76 when i asked they kicked me out please help thanks

Read the casino review

2 Responses

ThePOGG
January 24, 2020

Hi blurt - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

ThePOGG
February 21, 2020

Hi blurt,

I've discussed this issue with Dinkum Pokies. You have made 3 withdrawals:

- $1100 from bonus code MATCHFRI. This bonus came with a max withdrawal of $500 for Silver Tier players and as such was reduced to $500.

- $135 - terms state that withdrawals of less than $500 will carry a $35 fee so $100 was paid.

- $485 from loyalty points. Silver Tier players are allowed to withdraw a maximum of $250 from loyalty point redemptions.

Does the above make clear what has happened here?

Thanks,

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Recommended Casinos

Play
Yeti
10 / 10
Review
Play
Yako
10 / 10
Review
Play
All British
9.94 / 10
Review
Play
LV BET
9.94 / 10
Review
Play
Hyper Casino
9.94 / 10
Review
High Roller Casinos

Agreement

blurt consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Dinkum Pokies

January 24, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.