Dreamz - 7000 withdrawl

Hi casinoedmontongirl - welcome to ThePOGG.com!

Please ensure you have read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As we are the ADR for the MT Secure Trade license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

i contacted mga and they told me to contact u guys

Hi casinoedmontongirl,

Our understanding is that the withdrawal was declined by your bank due to an error with the provided account number. The funds were returned to your account, you have played with them and have now submitted another withdrawal.

We would appreciated it if you could confirm when you receive your funds.

Thanks,

ThePOGG

Hi casinoedmontongirl,

Have you received your funds?

Thanks,

ThePOGG

Hi casinoedmontongirl,

If we haven't heard from you by Friday the 16th of July I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG