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Energy Casino - complaints


Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our EnergyCasino Review.

Player's Complaint

Dear Customer,

thank you for contacting us on live chat.

Following up our conversation, please be informed that the sum of deposit and withdrawal on the player account is :

Sum of deposit: 3640.00 EUR

Sum of withdrawals: 170.00 EUR


Read the casino review

3 Responses

User icon
October 20, 2021

Hi matteus2021 - welcome to!

I'm afraid you would need to provide a detailed description of the issue you are experiencing before we could assist you.



User icon
October 30, 2021

Hi matteus2021,

I'm following-up on the above?



User icon
November 7, 2021

Hi matteus2021,

If we haven't heard from you by Friday the 19th of November I'll assume you no longer need our assistance and close this complaint.



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matteus2021 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 007 Slots
  • Curacao

October 20, 2021

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