– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Euromoon - withdrawal rejected


Found for the Player - Despite repeated efforts to discuss this issue with EuroMoon Casino we received no response whatsoever.

Read our EuroMoon Casino Review.

Player's Complaint

good day.I've won in euromoon 15 000 they do not want to pay. I have several times with the same bonus code einpzahlt.was but a complete lie is because every code from the bonus market once a day is usable and the system would never double the the same bonus credits.hab also evidence that I made on this day 5 deposits with different amount. each amount has a different code. I have often played in the partner casino classyslots or casino1 club therefore I know the rules exactly that is also to 100 % of mistakes made by the casino. It was either a mistake on your part or you just do not want to pay. Please help me get my money. Thanks

Read the casino review

3 Responses

User icon
December 4, 2019

Hi jasi - welcome to!

Firstly, for legal reasons we can only accept posts in the English language. I've used Google Translate to translate your submission, but you need to make sure you translate any future communications before submitting them.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.



User icon
December 6, 2019

Hi jasi,

You already have a complaint file open about this issue. Please don't open further files.



User icon
December 29, 2019

Hi jasi,

Sadly after repeated efforts to contact Euromoon to discuss this issue we have received no response from the operator whatsoever. At this juncture we have no reasonable expectation of this situation changing.

Sorry we could not be of further help!


Leave a Reply

You must be logged in to post a comment.


Jasi consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • EuroMoon
  • Curacao eGaming
  • Game Tech Group N.V.

December 4, 2019

United States country flag