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Europa - Problem with withdraw

Ruling

This complaint was resolved before we managed to get in contact with Europa casino!!

Europa casino are part of the EuroPartners group - read our Europa Casino Review.

Player's Complaint

In past Monday (29th of July) Europa Casino said that my withdraw by bank transfer of €34 was completed and would take until 5 days to arrive to my bank account. Yesterday already been past 5 days and my money is not in my bank account.

Read the casino review

2 Responses

ThePOGG
August 6, 2013

Hi NPereira26 - thanks for getting in contact.

As discussed on the Live Chat, I've received your username and email address and I've emailed my contact at the EuroPartners group. I'll let you know as soon as I hear anything.

Thanks again.

ThePOGG

ThePOGG
August 6, 2013

In what has to be the quickest complaint resolution ever, NPereira has just confirmed that their withdrawal has arrived in their bank account. A little late, but ultimately safe and sound!

This case can be considered Resolved!!

ThePOGG

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Agreement

Nuno Pereira consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

August 6, 2013

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.