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EuroSlots - verification

Ruling

Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.

Read our Euroslots Casino Review.

Player's Complaint

Dear Sir or Madam,

I have registered with euslot and made over 10 deposits. After my loss, I gained something back. I would like to withdraw this credit now, but the online casino is giving me verification problems.

I have sent the company (everything up to date) my passport, registration slip, mobile phone bill, extract from social security. However, the online casino refuses to verify my account.

I am also registered with the licensing authority MGA in other casinos and there were no problems with the verification either.

I ask you to contact euslot, to organize my verification and payout.

Kind regards.

Read the casino review

3 Responses

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ThePOGG
January 29, 2021

Hi ev0x - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
ThePOGG
January 30, 2021

Hi ev0x,

Thanks for letting us know this issue has been resolved - it is appreciated!

ThePOGG

User icon
ev0x
January 30, 2021

thank you

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Agreement

ev0x consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • EuroSlots
  • Malta Gaming Authority
  • PlayCherry Ltd

January 29, 2021

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