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Everum - Accepting Dutch player


Declined - We do not pursue refund of losses based on lack of license. If your government cannot enforce its restrictions there's no chance we can.

Read our Everum Casino Review.

Player's Complaint

Hi there,

This casino accepts Dutch players, as this is contrary to the license they have received from Curacao eGaming

My account was created the moment you still accepted Dutch players, because they also had a Malta license. It is no longer active since what I can see from June. From that moment they should not have let me play anymore, I now find out. So I want all my deposits refunded from that moment on. So from 11 June 2019.

That they may no longer accept me since the solo license is also known to the licensee. I have evidence of the term change.

Read the casino review

1 Responses

User icon
February 14, 2020

Hi seagerr - welcome to!

Unfortunately there is nothing we can do to help you in this instance. As explained in our Complaints FAQs we do not pursue refunds of losses based on lack of license. If your own government cannot prevent unlicensed operators from accepting their citizens, there is no possibility of the operator offering a refund simply on the basis of us asking them to.

Sorry we cannot be of further help.


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seagerr consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Everum
  • Curacao eGaming

February 14, 2020

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