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Everum - account blocked


Found for the Casino - Everum Casino has provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other accounts.

Read our Everum Casino Review.

Player's Complaint

Yesterday I played in this casino, won money and applied for withdrawal. At night, I received a message from the casino support service stating that my account was temporarily blocked, will contact me soon. I wrote in the chat, they said to wait, they did not let it be known in time. Please understand what the reason for the blocking, I would like to quickly solve the problem and withdraw the money won.

Read the casino review

6 Responses

User icon
July 30, 2019

Hi karablinigor - welcome to!

With the greatest of respect I do understand how frustrating account verification can be but I think you need to give the operator a little more time to resolve this on their own before asking a 3rd party to intervene. If you haven't successfully verified your account by Friday the 9th of August let us know and I'll contact the operator on your behalf.



User icon
August 2, 2019

Greetings to all, including the distinguished representative of EVERUM CASINO. On Monday, I registered at this casino and deposited a cache. I played roulette, as a result I won not a bad win. I put it on conclusion, and at night they blocked the account without the possibility of recovery and withdrawal of money. Answers from support suggest that they are just scammers. Absolutely no evidence or reason. I played absolutely normally and honestly, for my part there were no gross violations. He played roulette. I ask askgamblers administration to help me

User icon
August 3, 2019

Sorry I ask the pogg administration to help me

User icon
August 9, 2019

Hi karablinigor,

Are you still experiencing issues?



User icon
August 13, 2019

Hello. Yes, still experiencing issues. On Monday, July 29, 2019, I registered at the Everum Casino to play. made a deposit of 32,000 rubles and played live roulette from evolving gaming. He made many different bets on different outcomes, but then decided to take a chance and bet 2,500 rubles a few digits. And he won 90,000 rubles. Then he made several more unsuccessful bets and decided to stop and withdraw my winnings.

On the night of Tuesday July 30, 2019, the support service notified me that my account was blocked for investigation. On August 1, 2019, they gave me an answer that I had intentionally lost money by making reverse bets on roulette. And also in connection with this, my funds were confiscated without the possibility of withdrawal. I did not understand this and asked to explain the situation in more detail. To which I received an answer that the funds were lost to you by a player who is at the same table in another casino, by means of bets covering the entire field. I was in complete shock and bewilderment. After all, I played honestly without breaking the rules, I didn’t make return bets, and even more so in another casino, I only played in this EVERUM casino on the official website.

But the support service still claims and accuses me of being a scammer. I asked for evidence on which their decision is based, and was refused. My money was taken without trial, this casino behaves like scammers. I ask you to understand this situation and help me get my money back. After all, I honestly won them, I played without breaking any rules. I made a deposit from my qiwi wallet, the money is legal.

User icon
August 20, 2019

Everum casino has provided sufficient evidence - verified by a 3rd party - to demonstrate that this player has breached term by colluding with other accounts to exploit various commercial incentives and transfer funds between accounts when playing Roulette. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.


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karablinigor consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Everum
  • Malta Gaming Authority
  • Curacao eGaming

July 30, 2019

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