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Fair Go - Not processing funds
Ruling
Resolved - After a short delay in payment the submitting player has now confirmed that they have received the full expected payment from Fair Go Casino.
Read our Fair Go Casino Review.
Player's Complaint
Have requested a withdrawal on the 22November and the casino hasn’t even started to process it, still sitting in the pending payout page. I have contacted them by message service and have been told I just have to wait, the casino is very busy with lots of people winning, waiting for security to check my account ....... the list of excuses are long, I have saved every chat on my iPhone if needed, please help
Thanks
[EDIT]
[EDIT]
2 Responses
Hi truck_0011,
Thank you for confirming this issue has been resolved - it is appreciated!
ThePOGG
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Fair Go
ResolvedFair Go - Not processing funds
Posted by truck_0011
December 3, 2018
100%
2
4 years
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Agreement
truck_0011 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Fair Go
December 3, 2018
Hi truck_0011 - welcome to ThePOGG.com!
Before going further - this issue is not even 2 weeks old. You have chosen to play with an operator who are not legally allowed to accept players from your country. This means that they have to take additional steps to process large payments. It's far from unusual with this type of operator for their to be a delay of several months in payments.
We'll contact the operator and see what we can find out for you, but you should be aware that this is likely to take some time to resolve.
Thanks,
ThePOGG