– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

FairGo - I have never heard of max bet while playing a play through before and now I forfeit my winnings why!??!?


Found for the Casino - This player has confirmed that they have breached the max bet with a bonus rule. As such there is nothing we can do to help them.

Read our FairGo Casino Review.

Player's Complaint

Hi i played a bonus and won a mega jackpot, my total winnings was $12000. I have never heard of the max bet while playing a play through for a bonus, even when I have spoken to casino staff, they have failed to mention there is a max bet of $10 when playing a bonus through play through, and now I have forfeited my winnings, And I only get a payout of $2500, when i still had $6113.64 in my online account.. but now I have only the withdrawl of $2500, there is no where that actually stands out and clearly stipulates that there is a max bet other than going into the full terms and conditions. When all you want to do is play and it's so much reading to do, I don't see why I have to forfeit my $6113 winnings when all I was playing over was $2.25 over the $10 limit. I'm just wanting some help please help me

Read the casino review

1 Responses

User icon
September 18, 2019

Hi xxcassxx - welcome to!

Unfortunately there is nothing we can do to help you in this situation. Where you accept a bonus you are agreeing to abide by the terms and conditions associated with that bonus. If you have placed wagers that exceed the maximum allowed while playing with a bonus the operator are within their rights to consider the bonus contract void and reset both parties to starting positions.

Sorry we cannot be of more help.


Leave a Reply

You must be logged in to post a comment.


xxCassxx consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Fair Go

September 18, 2019

United States country flag