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Fansbet - restricted games


Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Fansbet Review.

Player's Complaint

I made 300 euro deposit and didnt win from that but in bonus money i won 2880.90 euros. After that i gave casino documents they asked for and few days after that i got email from them canceling my winnings and taking my deposit as well. They accused that i was playing games that wasnt allowed and there was enought reason to cancel winnings which i think is not right at all. Best regards, 

Read the casino review

3 Responses

User icon
May 1, 2021

Hi henkka41 - welcome to!

Please quote the exact email you received from Fansbet informing you that you would not be paid.



User icon
May 8, 2021

Hi henkka41,

I'm following-up on the above?



User icon
May 16, 2021

Hi henkka41,

If we haven't heard from you by Friday the 28th of May I'll assume you no longer need our assistance and close this complaint.



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henkka41 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Fans Bet
  • United Kingdom Gambling Commission
  • Malta Gaming Authority
  • Viral Interactive Ltd

April 28, 2021

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