Fansbet - restricted games

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

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Player's Complaint

I made 300 euro deposit and didnt win from that but in bonus money i won 2880.90 euros. After that i gave casino documents they asked for and few days after that i got email from them canceling my winnings and taking my deposit as well. They accused that i was playing games that wasnt allowed and there was enought reason to cancel winnings which i think is not right at all. Best regards, 

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