ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site
Turn geolocation on
Locale settings

Currently viewing:

English in United Kingdom

Fantasino - Does not pay my winnings

Ruling

Found for the Casino - Fantasino have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts.

Read our Fantasino Casino Review.

Player's Complaint

I did won on second welcome deposit bonus and now they are saying that I did "COLLUSION, CHEATING, FRAUD AND CRIMINAL ACTIVITY". How that is even possible? Is that even FAIR that they can say that and keep my winnings them self?

Read the casino review

2 Responses

ThePOGG
January 27, 2021

Hi kattokassinen - welcome to ThePOGG.com!

Unfortunately you’ve chosen to play with an operator who historically has refused to cooperate with this service. While we will try to contact the operator on your behalf, it is a near certainty that they will refuse to discuss this complaint.

Thanks,

ThePOGG

ThePOGG
February 14, 2021

Fantasino casino have provided sufficient evidence to demonstrate that this account is unnaturally associated with other accounts in breach of terms and conditions. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

kattokassinen consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Fantasino
  • Curacao eGaming
  • United Kingdom Gambling Commission
  • EveryMatrix Software Ltd

January 27, 2021

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.