FashionTV - Delayed payment

Hi MikeNe - welcome to ThePOGG.com!

Before we can do anything to help you I need you to provide me with your username and email address at FashionTV casino.

Once I have those I'll contact the operator/regulator.

Thanks,

ThePOGG

Hi ThePogg

Did you get my email with the information?

Hi MikeNe,

Just to confirm - yes I have received your details. I contacted Gaming Curacao 2 days ago and have just received a response. The person in charge of this issue had to take an unexpected leave of absence and has returned today. They will be talking to the Managing Director of FashionTV and I'm hoping to hear back from them soon.

Thanks,

ThePOGG

Hi Thepogg

I have recieved a mail from Gaming Curacao where I got some new information.

Gaming Curacao is in contact with fashion tv casino and the managing director. Still nothing has happend but the MD said that the withdrawal should be resolved this week.

The casino also say that they dont deny my withdrawal but blaims it on internal problems.

Hi Thepogg

Have you any new information about my withdrawal?

The managing director said it would be resolved last week but nothing has happened.

Hi MikeNe,

I haven't had anything further from FashionTV or Gaming Curacao. My honest opinion is that this group now just seem to be stringing the regulator along and it's only a matter of time before they lose their license. I'll contact Gaming Curacao again and see what I can find out.

ThePOGG

Hi MikeNE,

I've had a response from Gaming Curacao today, providing little information other than that Gaming Curacao are going to chase this issue again soon and that my point of contact will be out of the office until the 20th.

The best I can give you is to be patient, polite and persistent. The truth is that Gaming Curacao are essentially your only hope of getting paid. They do seem to be making efforts even if the operator isn't really playing ball.

The fact that BetFTV are assuring Gaming Curacao that they will pay tells us that they put at least some stock in their license and do not want to lose it. Any regulatory sanction - regardless of jurisdiction - will be slow to fall so the delays are nothing unusual. The real question is only whether BetFTV want to retain their license enough to ultimately pay and only time will tell that. So playing along with Gaming Curacao is your best option if you want to retain any chance of finally getting paid.

Btw - you are not alone in being in this situation with this operator. I'm aware of 2 other cases that are both having the same issues.

ThePOGG

Hi MikeNE,

Just to let you know I've chased Gaming Curacao about this issue again today.

Thanks,

ThePOGG

Hi MikeNE,

I've followed up with Gaming Curacao again today. My understanding is that there should be an update for you this week, so hopefully that will come through today or tomorrow.

Thanks,

ThePOGG

Hi MikeNE,

I've contact Gaming Curacao again today to request an update on this issue.

Thanks,

ThePOGG

Hi maks,

I've been informed by Gaming Curacao today that they've stipulated that FashionTV are to pay the various outstanding player balances this week or their license will be suspended.

Hopefully your money will come through....

ThePOGG

Hi MikeNE, As you've not received your payment I've contacted Gaming Curacao again to confirm that the FashionTV license has been revoked. I'll let you know when I hear from them. Thanks, ThePOGG