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Fast Pay - Self exclusion

Ruling

Found for the Casino - The Curacao licensing system doesn't require self-exclusions to apply anywhere other than the property it is requested at.

Read our Fast Pay Casino Review.

Player's Complaint

Hello I was allowed to join up to casino 4 U.com when I am self excluded from there sister casinos fastpay and went through $1100 within two days I've self excluded from most casinos online they will not give me a refund when I asked them it's just unfair I shouldn't have been allowed to open a account Because I have a gambling problem

Read the casino review

1 Responses

ThePOGG
March 6, 2021

Hi missy32 - welcome back.

Fast Pay Casino are a Curacao licensed operator. There is no requirement under this licensing system for self-exclusions to apply anywhere other than the property that they are requested at.

Sorry we could not be of further help.

ThePOGG

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Agreement

Missy32 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Fast Pay
  • Curacao eGaming
  • Direx N.V.

March 6, 2021

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.