FastPay Casino - Issues

Hi evad - welcome to ThePOGG.com!

Firstly - the Curacao licensing system does not require operators to carry over self-exclusions to other properties on the license. If you have requested a self-exclusion another Direx NV property it would not apply to FastPay Casino.

You may find our free Responsible Gambling app BetBlocker useful. It allows users to restrict their internet capable devices from accessing over 12k gambling operator websites for between 24 hours and 5 years.

Specifically why has the operator closed your account?

Thanks,

ThePOGG

They gave me no reason said under terms 3.6 they don't have to give a reason

Hi just following up on what more information I should provide?

I've emailed you

Hi evad,

Were there any funds in your account at the time it was closed?

Thanks,

ThePOGG

Hi,

No there wasn't which ian't the point the point is that they took so much money and then closed my account for no reason~

Hi evad,

In that case there is nothing we can do to help you. FastPay Casino are a private business and within their rights to decline custom to any person at any time for any reason that is non-discriminatory in nature.

Sorry we cannot be of further help.

ThePOGG

Also I'm based in autralia they are legally not sllowed to provide services here

Hi evad,

As is detailed in our Complaints FAQs we do not pursue refund of losses based on lack of license. If your own government cannot enforce their laws there is no reason to expect the operator to offer a refund because we ask them too.

ThePOGG