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Fortune Jackpots - Haven't sent my withdrawal will not repond

Ruling

Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.

Read our Fortune Jackpots Casino Review.

Player's Complaint

This happened just over 1 year ago but incredibly, I have been chasing them for all this much time. On May 15th last year I funded my Fortune Jackpots account with £1000. When I had finished my gaming my balance was £5400. My withdrawal was stopped until I had supplied all sorts of awkward paperwork. Then my account was disabled. Now, they do not speak at all.

Read the casino review

3 Responses

ThePOGG
July 3, 2020

Hi scuffleton13 - welcome to ThePOGG.com!

Specifically what reason has the operator given you for non-payment?

Thanks,

ThePOGG

Scuffleton13
July 3, 2020

The casino has now settled up. No need to pursue any further.

ThePOGG
July 7, 2020

Hi scuffleton13,

Thanks for letting us know - it is appreciated!

ThePOGG

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Agreement

Scuffleton13 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Fortune Jackpots
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Aspire Global International Ltd

July 3, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.