Fun Casino - Account blocked with funds still inside

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

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Player's Complaint

I have £100 in my account at FunCasino and also £100 in a few of their other casinos. I submitted many, many documents to the casino but they continued to ask for more. I provided everything that was possible they asked me for complete Neteller statements for someone other than myself. They noticed that someone had transferred money to me several times and it is the statements of that person that they want to see. I have told them I cannot and will not provide someone else's statements. I find it strange that they would ask. If they don't want my business there are plenty of other places I can play. But I do want my funds.

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