Gala - Voided winnings
Found for the Casino - This player exceeded the maximum bet while playing at Gala casino while using the Gamble feature after a winning spin. While the gamble feature is only offered after winning rounds, it is a separate bet that is decided entirely independently of the main game and would be analysed separately to determine fairness. As such it is NOT excluded from maximum bet terms.
Read our Gala Casino Review.
I deposited 100 GBP in Gala casino using the below link and was given 400% bonus
I then played casinomeister slot machine on 10 GBP per spin and used the gamble feature (which is allowed). During the rollover I used 5 GBP per spin. I ended up having 2950 GBP after meeting the wagering requirement and sent withdrawal request to Gala. In the meantime my account was suspended and I was no longer able to log in. Also, I received email saying my winnings were voided due to breach of bet limit terms on First Deposit Bonus to win funds with bonus active. I called Gala and was told I placed stakes such as 50, 100 , 30 , 20 GBP which is not correct. All I have done is to play with 10 GBP per spin and then reduced my spins to 5 GBP and when I made some winning I used the Gambling feature.
I will appreciate if you could assist.
the casino review
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