unclaimed offers
Turn geo location off

Choose a country to view the site from

Currently viewing from:

United States

ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site

GalaSpins – refund

Ruling

Found for the Player - GalaSpins have made clear that they will not discuss complaint submitted to this service. As such this complaint is found in favour of the player.

Read our Gala Casino Review.

Player's Complaint

hi so I opened an account with galaspins however I'm excluded from all the other gala sites. they say because I used a different email I circumvented the system however all my other details were the same. I don't think I should have been allowed to open this account and I feel I should be entitled to a refund

Read the casino review

2 Responses

ThePOGG
Jul 16, 2018

Hi irfan27 - welcome back!

Before we go any further I have to make you aware that GalaSpins are part of a group that is routinely non-responsive to complaints posted with this service. As such the chances that we can do anything to help you are low. I will make efforts to contact the operator but you need to be aware from the outset of the chances of success.

Thanks,

ThePOGG

ThePOGG
Aug 16, 2018

Hi irfan27,

Unfortunately Gala casino has informed us that they will not discuss complaints with this service. As such there is nothing further that we can do to help you.

All I can suggest at this stage is that you contact Gala casino's ADR IBAS.

Sorry we could not be of further help!

ThePOGG

Leave a Reply

You must be logged in to post a comment.