Gale&Martin - Not received winnings
Found for the Player - Gale&Martin Casino have been unable to provide sufficient answers to our concerns regarding this complaint issue.
Read our Gale&Martin Casino Review.
I joined last week. I played out my bonus funds plus the required amount and the chat host told me I could withdraw once I had played all my bonus - I checked with him and he said I had played it all with all requirements so could withdraw. I then deposited some more, without a bonus, won some more so cancelled cash out, increased the amount and cashed out again. I did this a few times, then reduced the withdrawal amount so I could play some more without depositing. I provided all ID and both forms signed to say the funds were mine. I had a withdrawal of £1,500.00 and was getting a bit suspicious as I felt the site were dragging their heels - probably hoping I would keep spending my withdrawal! Anyway, today they email me to say my withdrawal request of 90 euro's is successful! I was so shocked, no mention of the £1,500.00! I went on the site and can see my withdrawal request was rejected. I have read their terms for bonuses and can see no reason at all why I have not received my full money. Some of my withdrawal was requested from the deposit's I made with no bonus so how can they hold my money? And where has the money gone? It's vanished from my account! I have emailed them to ask but no reply. I have since gone online and seen the many many complaints about this site....I'm gutted - and very very worried! I had put a deposit on my son's wedding with £1,200.00 borrowed from a friend - thinking I could pay them back in a few days - and I now don't have the money to pay them! I'm at my wits end and don't know what I'm going to do. How can this site get away with not paying people? This is disgusting and I feel physically sick when I think of the situation I now find myself in. No wonder people commit suicide over things like this - it's awful. I now also find out that GaleMartin are not allowed to have UK players! What an awful, illegal site. I want my money - I NEED my money! I will do everything I can to get it, closing the site down while I do it if need be. The stupid thing is, I had actually recommended the site to a friend as I thought it looked a good site! Please can you help me to get my money? If not I will have to try other ways. I just know I must get it as the alternative is heartbreaking!!
the casino review
Leave a Reply
You must be
to post a comment.