Gamdom - unjustified confiscated 3000 usd of winnings!

Ruling

Found for the Player - Despite our repeated efforts to contact Gamdom to discuss this issue we have received no relevant response from the operator.

Read our Gamdom Casino Review.

Player's Complaint

Hello.

My legitimate winnings were confiscated from Gamdom.com, operated by Smein Hosting N.V., not Mrwin Casino!

The story from the beginning:

Have opened account with Gamdom about 3-4 months ago.

Have deposited many times and withdraw many times via bitcoin. All went smooth till last Wednesday.

What happened last Wednesday? I bet on Cruz Azul’s game in CONCACAF CHAMPIONS LEAGUE.

Have taken many bets on that game that surprisingly all handicaps were covered.

Proof 1: [EDIT]

Proof 2: [EDIT]

Odds offered from Gamdom.com were in line with market.

In fact, not only their odds were in line with market but also market hated my bets and odds as you can see drifted in the other way!

Proof 3: [EDIT]

My my bets were somehow won as game ended 8-0 (remember that main line was -3.5/-4, diferrence between those 2 teams is really big), I was expecting to wake up and see my balance increased.

However, Gamdom kept the bets open for 2 days, claiming they are investigating the game. Was a bid surprised but didn’t really pay attention, was simply waiting to get paid.

Proof: [EDIT]

Then they responded to my emails that game was voided due to a CLERICAL ERROR!

[EDIT]

I obviously rejected their statement as their odds were in line with market and there was not any Clerical Error.

Then, they told me that game was fixed! A Concacaf Champions League was fixed according to them!

Proof: [EDIT]

I tried politely to explain that that all other bookmakers paid the game but they simply didn’t wanted to understand.

At this point it was obvious that they are simply confiscating my profits and were not willing to pay my legitimate winnings, inventing different scenarios each time.

I tried to explain them that I am going to make this case available in public and Gamdom response was that they exchange my personal data with other companies and due to their ‘’detective’’ findings, they are not going to pay me!

Proof: [EDIT]

Can you pause for a moment?

A bitcoin casino is exchanging my personal data and betting history with other companies??? Is this for real???

I really don’t care about anonymity, I really have nothing to hide and as said via email to Gamdom, I could have sent them my betting history from dozen of books if they asked me!

However, Gamdom’s actions are going to far. I never authorize anyone to use my personal data and Gamdom have gone too far with this. Not only they confiscated my legitimate winnings but they are accusing me as a match fixer (lol) and they also violated my personal data privacy!

I am authorizing admins to contact Gamdom Casino on my behalf and invite them to join the discussion and post the proofs for their actions. They are free to post their ‘’detective’’ findings on topic as well.

If Gamdom Casino reject the proposal, it is obvious that they are a shady casino and a warning statement should be issued to protect all members of this great community.

P.S Sorry for long post

P.S 2. I am at your disposal for any further information may needed.

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