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Genting88 - Don't Pay my Withdrawal


Found for the Player - It has been confirmed that Genting88 are fraudulently claiming the eCOGRA seal. They were non-responsive to this complaint. Blacklisted.

Player's Complaint

Genting88 http://www.

Hi. On 18/11, GMT+8, 6pm, I deposited RM7500 using Public Bank to his bank account. Then i play until i win RM11,400 and then made a withdrawal request.

After that, i was blocked from the live chat. Then, when i try to login, it says my account have been block. I try to use other pc to access their livechat but everytime i mentioned about withdrawal they block me instantly.

Please help me to resolve this issue as I want back my money.

Thank you.


Read the casino review

2 Responses

November 23, 2016

Hi yakumi88 - welcome to!

I'll contact the operator and see what I can find out for you.



December 7, 2016

Hi yakumi88,

Unfortunately I have some bad news. Over the last two weeks I've found some concerning information about Genting88.

Firstly, due to an investigation at CasinoMeister, it appears that this operator has been fraudulently displaying an eCOGRA seal. eCOGRA have never had any dealings with this operator.

Secondly, given the similarity in name I assumed that this operator must be owned by the Genting group. They've assured us that this is not one of their properties, meaning that they're infringing on the Genting trademark.

Finally, I went to the site today to try and contact the operator directly instead of via Genting. The entire site is gone and a GoDaddy advert to buy the site is up in its place.

While I'll keep checking on the status for the next few weeks, I suspect that this operator has disappeared into the night never to be seen again.


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yakumi88 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

November 23, 2016

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.