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Glossy Bingo – self-exclusion

Ruling

Resolved - A Responsible Gambling issue has been corrected and the player has confirm that Glossy Bingo have refunded their deposits.

Read our Glossy Bingo Casino Review.

Player's Complaint

I was allowed to open an account with Glossy Bingo and deposit despite having an email from Broadway Gaming confirming I was self excluded from their whole network. They are not responding to any emails.

Read the casino review

6 Responses

ThePOGG
Feb 02, 2018

Hi Flo321 - welcome to ThePOGG.com!

Before we go any further I need to make clear to you that Glossy Bingo are part of a group that are routinely non-responsive to complaints posted with this service. As such the chances that we can do anything to help you are slim.

Secondly, I need to ask you whether you've used the same details to register at Glossy Bingo as the other properties in this group that you previously self-excluded from?

Thanks,

ThePOGG

Flo321
Feb 02, 2018

Same details used other than username. I appreciate they are bandits. I have an email confirming I was self excluded from the whole network if needed.

Thank you for trying

Flo321
Feb 03, 2018

I have had confirmation the deposits will be refunded so hold off for now.

Again, appreciate your help.

[EDIT]

ThePOGG
Feb 12, 2018

Hi Flo321,

Have you received your refund?

Thanks,

ThePOGG

Flo321
Feb 12, 2018

Yes all sorted

Thank you

ThePOGG
Feb 14, 2018

Hi Flo321,

Thanks for letting us know - it is appreciated!

ThePOGG

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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.