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Gold VIP Club - Owed $$

Ruling

Resolved - While we don't necessarily feel that this player is likely to have received their funds, as they've not got back to us with the information necessary to investigate their complaint we have to assume this issue has resolved itself without our intervention.

Player's Complaint

After requesting a withdrawal of $1442, they are no longer to be reached. All the sudden, site went down and the phone number just rings with no voice mail.

Read the casino review

3 Responses

User icon
ThePOGG
August 5, 2015

Hi ctcharlie - welcome to ThePOGG.com!

Unfortunately it's very unlikely that we're going to be able to do anything to help you. Gold VIP Club are widely considered to be one of the most rogue operations in the business today and we're not aware of any mediation portal that has had any success resolving complaints against them.

Further to this, while I cannot confirm that this is true, many industry internal sources have indicated to us that this casino is owned by the same group that ran Revenue Jet and AffActive. These individuals were recently arrested and are facing prosecution for a variety of financial crimes. All sites associated with these people went down immediately following their arrest. If Gold VIP Club are owned by these people, there's no possibility of recovering any funds.

Nevertheless, if you provide me with your username and the email address you use at Gold VIP Club, we'll try to contact the casino for you and see what we can do.

ThePOGG

User icon
ThePOGG
August 10, 2015

Hi ctcharlie,

Without your username and email address there's nothing I can do to help you. Please provide them as soon as possible.

Thanks,

ThePOGG

User icon
ThePOGG
August 21, 2015

Hi ctcharlie,

If I've not heard back from you by Friday the 28th of August I'll assume this issue has resolved itself and close this complaint.

Thanks,

ThePOGG

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Agreement

ctcharlie consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

August 5, 2015

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