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Gold VIP Club – Owed $$

Ruling

Resolved - While we don't necessarily feel that this player is likely to have received their funds, as they've not got back to us with the information necessary to investigate their complaint we have to assume this issue has resolved itself without our intervention.

Player's Complaint

After requesting a withdrawal of $1442, they are no longer to be reached. All the sudden, site went down and the phone number just rings with no voice mail.

Read the casino review

3 Responses

ThePOGG
Aug 05, 2015

Hi ctcharlie - welcome to ThePOGG.com!

Unfortunately it's very unlikely that we're going to be able to do anything to help you. Gold VIP Club are widely considered to be one of the most rogue operations in the business today and we're not aware of any mediation portal that has had any success resolving complaints against them.

Further to this, while I cannot confirm that this is true, many industry internal sources have indicated to us that this casino is owned by the same group that ran Revenue Jet and AffActive. These individuals were recently arrested and are facing prosecution for a variety of financial crimes. All sites associated with these people went down immediately following their arrest. If Gold VIP Club are owned by these people, there's no possibility of recovering any funds.

Nevertheless, if you provide me with your username and the email address you use at Gold VIP Club, we'll try to contact the casino for you and see what we can do.

ThePOGG

ThePOGG
Aug 10, 2015

Hi ctcharlie,

Without your username and email address there's nothing I can do to help you. Please provide them as soon as possible.

Thanks,

ThePOGG

ThePOGG
Aug 21, 2015

Hi ctcharlie,

If I've not heard back from you by Friday the 28th of August I'll assume this issue has resolved itself and close this complaint.

Thanks,

ThePOGG

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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.