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Golden Star – Cash out confiscated

Ruling

Resolved - This player has become unresponsive to our requests for additional information so we assume they managed to resolve their issue without our intervention.

Read our Golden Star Casino Review.

Player's Complaint

cash out and deposits confiscated.. [EDIT]

Read the casino review

4 Responses

ThePOGG
Jul 05, 2019

Hi bio4jaa - welcome to ThePOGG.com!

You're going to need to a lot more information before we can do anything to help you. We need a full description of the issue, the reason the operator has refused to pay you, your full name and your country of residence.

Thanks,

ThePOGG

ThePOGG
Jul 12, 2019

Hi bio4jaa,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
Jul 19, 2019

Hi bio4jaa,

I'm following-up on the above again?

Thanks,

ThePOGG

ThePOGG
Jul 26, 2019

Hi bio4jaa,

If we haven't heard from you by Friday the 2nd of August I'll assume you no longer require our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

bio4jaa consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Golden Star
  • Curacao eGaming
  • Direx N.V.

July 4, 2019