GoPro Casino – (Aspire Group) Won’t Pay
Found for the Casino - This player has violated the maximum allowed bet term while playing with a bonus. As such there is nothing we can do to help them.
While we agree that the operator are technically within their rights by the letter of their terms in this circumstance, the facts of this case are that the 'violation' was only €0.01 over the maximum allowed bet term, the term is structured in a fashion that the figure given can easily be interpreted at the maximum when skim reading due to the 'equal to' inclusion and gaming machines will naturally gravitate towards round bets like €4/spin rather than €3.99/spin.
From a risk protection perspective there is no sound reason for the 'equal to' inclusion in this term. It seems unnecessarily cumbersome and likely to trip-up players who are actively trying to adhere to the maximum bet rule. As such this policy will now be reflected within the reviews of the operators within this group carrying this term.
Read our GoPro Casino Review.
I put mr play because it does not show goprocasino. Firstly they would not tell me who they’re partner is for disputes. I read the terms and found your name finally.
I deposited 200$ and received a match bonus or $200 (100%). I never had to use the bonus funds. They said that I breached the wager requirements terms of 4$ or 5 cents per line.
I never breached the terms and I only increased my wager past the 4$ mark after I hit the playthrough requirement of 7000$ for deposit and roughly $700’for free spins wins. I have a spread sheet of all my wagers up until I increased my bet to 5$. I ahvemutiole chat threads stating that 4$ was the max bet before and after my playing. I never bet more than 50 cents per line.
I won $4700 and they won’t pay out or show me proof of their findings. The despite has been going on since the beginning of May and they just keep giving me the same reason without proof.
Can you help me please??
Read the casino review
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