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Hi BigA13 - welcome to ThePOGG.com!

Before we go any further I need you to tell me more about this issue. How long have you been waiting? What have you been told by the operator? Have you previously claimed No Deposit Bonuses at this operator?

Thanks,

ThePOGG

Hello thePOGG.COM , I BELIEVE IVE BEEN WAITING AT LEAST  SINCE JANUARY TO RECEIVE  MY WITHDRAWAL COULD BE LONGER BUT THTS THE LAST DOCUMENTED DATE I HAVE. I'VE SPOKEN RO SEVERAL EMPLOYEES OVER AT GRANDFORTUNE AND EVERY TIME THERE WAS A DIFFERENT  PROBLEM. "I HAD TOO MANY ACCOUNTS" ... "MY DOCUMENTS WERE TOO BLURRY" "I DIDNT HAVE AN ACCOUNT THERE".. JUST ENDLESS EXCUSES AND DELAYS..THERE  DEPARTMENT

Was not working .. I'm not even sure what tht means! No I have never claimed a previous bonus and no I do not have multiple accounts. It's been very hard to actually communicate with them, they cut me off or just basically tell me to F.... off. I tried several times for months but nothing.

Hey POGG I WAS JUS WONDERING IF PROGRESS WAS   MADE

Hi BigA13,

We have passed your complaint on but have not yet received feedback.

I will revert to you when we have relevant information to share.

Thanks,

ThePOGG

How long could this take to get resolved? Any news on this matter? Just wondering thanks.

Hi BigA13,

We've managed to re-establish a line of communication with this operator. They inform us that you should have received your payment last week. Can you confirm?

Thanks,

ThePOGG

Hi BigA13,

I'm following-up on the above?

Thanks,

ThePOGG

Hi BigA13,

If we haven't heard from you by Friday the 15th of June I'll assume you've received your payment and close this complaint.

Thanks,

ThePOGG

Grand Fortune Casino inform us that this player has now been paid. The player is non-responsive to our request for updates so we assume that they've received their funds.

Played with a no deposit bonus. Made the play through . Called verified everything was ok to withdrawal got the ok. But nothing.

Grand Fortune - $100.00 dispute

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