unclaimed offers
Turn geo location off

Choose a country to view the site from

Currently viewing from:

United States


ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site

Grand Fortune – No payout for six months

Ruling

Resolved - After a significant payment delay Grand Fortune inform us this player has been paid. Player is non-responsive so we assume the issue is resolved.

Read our Grand Fortune Casino Review.

Player's Complaint

I have tried over and over again for last six months to get paid from this site with no success. They will verify my account and then make me wait a month and then ask for verification again. I have spent thousands at grand fortune and now that I want to cash out they won't pay.

Read the casino review

5 Responses

ThePOGG
Jul 14, 2017

Hi elad67 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
Aug 04, 2017

Hi elad67 - a quick update.

This group's rep goes through periods of being responsive and resolving issues then disappears for several months. At the present time we're in the middle of a non-responsive cycle. We will continue to try to contact the operator for you, but I want you to be aware that this is likely to be a very slow process.

Thanks,

ThePOGG

ThePOGG
Sep 04, 2017

Hi elad67,

Unfortunately this group are now entirely unresponsive to our communications regarding any of a host of complaints we've received against them.

As they do not have a gambling license we cannot refer you on to a regulator to review your case.

I do however know that their rep is still responsive to the team at CasinoMeister, so it may be worth your while to try there.

Sorry we couldn't be of further help,

ThePOGG

ThePOGG
Oct 04, 2017

Hi elad67,

I have now managed to re-establish communication with this group. They inform me that your withdrawal was paid on the 18th of July. Can you confirm this?

Thanks,

ThePOGG

ThePOGG
Oct 11, 2017

Hi elad67,

If we've not heard from you by Friday the 20th I'll assume you've received your funds and close your complaints.

ThePOGG

Leave a Reply

You must be logged in to post a comment.