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Grande Vegas - withdrawal declined,account is closed


Found for the Casino - Grande Vegas Casino have clear rules prohibiting withdrawing winnings if you have claimed multiple No Deposit Bonus. As such there's no grounds for us to request winnings to be paid.

Read our Grande Vegas Casino Review.

Player's Complaint

hello dear friends.I created account in Grande vegas casino and play with all rules then they verified my account.I apply to live chat and they added me 1 free bonus ,then again added and after they added me 3 rd free bonus and i play with it and won .And requst my withdraw.The violation bonus is fault of support.they musted informed me you have no right to play and win.The last they decision was no human and one side void my winning .I saw from no respect to me and they unable paid me my money.Please help me with this violation casino against me this no human casino.Ibelieve to you or i will apply against this casino to Usa state organizations.I have been in Iraq with USA forces they must respect to my former action.

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1 Responses

August 27, 2018

Hi mikael1990 - welcome to!

I'm afraid there's nothing we can do to help you in this case.

If you've repeatedly requested No Deposit Bonuses from casino support that support have issued these is nothing more than human error. As you have not deposited for these bonuses there has been no detriment caused so the casino is within their rights to void these bonuses.

Sorry we couldn't be of more help,


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mikael1990 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

August 27, 2018

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.