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Gslot - Free spins cannot be activated
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
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Player's Complaint
I don't get my 150 free spins on Elk slots, technical problems with activation for 3 days
4 Responses
Hi olsen,
Are you still experiencing issues?
Thanks,
ThePOGG
Hi olsen,
I'm following-up on the above?
Thanks,
ThePOGG
Hi olsen,
If we haven't heard from you by Friday the 2nd of April I'll assume you no longer need our assistance and close this complaint.
Thanks,
ThePOGG
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Agreement
Olsen consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- GSlot
- Malta Gaming Authority
- N1 Interactive Ltd
February 17, 2021
Hi olsen - welcome to ThePOGG.com!
With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 5th of March let us know and I'll contact the operator on your behalf.
Thanks,
ThePOGG