Gslot - I cannot log in to the casino without making an additional deposit and will not pay my winnings

Hi haistavittu - welcome to ThePOGG.com!

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

Firstly - this is an English language service. We have translated your submission in this instance but please ensure that you use freely available translation services before making any further posts.

We will need a more detailed explanation of what specifically has happened before we can assist you.

Thanks,

ThePOGG

Hi haistavittu,

I'm following-up on the above?

Thanks,

ThePOGG

Hi haistavittu,

If we haven't heard from you by Friday the 13th of November I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG