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GSlot - Problem with cash withdrawal
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
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Player's Complaint
Hy. I tried to withdraw my money. Exactly 4 times. 500 euros, but everytime my request been cancelled. I fill the form correctly all the time but still been cancell my request. Can you help me why is that? Thanks
4 Responses
Hi Rdeii,
Are you still experiencing issues?
Thanks,
ThePOGG
Hi Rdeii,
I'm following-up on the above?
Thanks,
ThePOGG
Hi Rdeii,
If we haven't heard from you by Friday the 3rd of February we will assume you no longer need our assistance and close this complaint.
Thanks,
ThePOGG
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Agreement
Rdeii consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- GSlot
- Malta Gaming Authority
- N1 Interactive Ltd
December 21, 2022
Hi Rdeii - welcome to ThePOGG.com!
With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 6th of January let us know and we'll contact the operator on your behalf.
Thanks,
ThePOGG