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Declined - This complaint relates to a payment service rather than a gambling operator. We would not be the appropriate authority to manage such an issue.

Read our Hello Casino Review.

Player's Complaint

I need to coplain for Skrill is possible to coplain here with you?

Read the casino review

1 Responses

April 7, 2021

Hi nikost - welcome to!

If your complaint is about Hello Casino we can review your complaint.

If your complaint is about the payment processor Skrill, this would not be an issue that we would review.



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nikost consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Hello
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Imperium Network Solutions Limited

April 7, 2021

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.