Indio - software misbehave deduction of balance
Found for the Casino - This player claims that software errors have cost them a significant amount of money. Unfortunately they became unresponsive when we requested that they provide the necessary supporting evidence to validate these claims.
Any time that a complaint involves claims of malfunctioning or cheating software, we need to be able to prove beyond question that something untoward has happened before we can approach an operator. Without this the software provider will reject the claim out of hand.
As the player could not provide the requested evidence, this complaint has to be marked in favour of the casino.
Read our Indio Casino Review.
While playing the casion suddenly an error occurs and it will play automatically and suddenly balance will be reduced. This complaint was raised with Indio and several error screen sent to them, but every time they are telling there is no problem in the software and assuring the system. I deposited my times based on the asurance I lost almost INR 2,00,000/-. But they are not responding after several days. I am claiming INR 5,00,000/- as compensation due to faulty software and not fair game practice.
Casino : Indio Casino
the casino review
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