iNetBet – Withdraw Complaint
Resolved - The player engaged in a long playing session that had the hallmarks of automated software, something that is expressly forbidden by most casinos including iNetBet. As such a full review of the players activities had to be conducted which lead to payment delays. After the review was completed, the player was paid in full.
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I made an account at iNetBet Casino on 22 Feb 2014.
From 24-27 Feb 14 I made a series of deposits in the total of $1,300.00 (USD).
On 24 Feb 14 I received an email that my account was verified and that everything was good to go for withdrawals. I won $5,800.00 (USD) 27 Feb - 3 Mar 2014 and requested a withdrawal in the amount of $4,050.00 (USD) on 4 March 2014. I received an email back that they could not issue a direct deposit to my bank and requested that I choose another payment method. I chose a Courier Check withdrawal in the amount of $4,500.00 after receiving that notification on 4 Mar 14.
The website for iNetBet Casino states: "Here at iNetBet we pride ourselves on our fast payouts. We aim to have all withdrawals, on verified accounts, processed Same Day (within 24 hours)." My withdraw request is still in a 'Requested' status as of 1000 (EST). Several email from myself have been left unanswered. A couple emails to the Casino's manager and Support departments have been returned stating that the withdraw requests are currently with their "accounts" and that they will get in touch with accounts to have them contact me directly. I have yet to hear from accounts or anyone from the Casino explaining why my withdraw request hasn't been processed yet.
Any help would be greatly appreciated.
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