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Inkabet - DEVOLUTION
Ruling
Found for the Player - Despite our repeated efforts to contact Inkabet to discuss this issue we have received no response whatsoever from the operator.
Read our Inkabet Casino Review.
Player's Complaint
Weeks ago I send a mail to [email protected] telling them that I am a compulsive gambler and asking them to delete my account and do not let me bet more because of my illness. After that I received calls and text messages prompting me to play. Unfortunately I went back to the page and my account had not been deleted or blocked, I bet again and, as is to be expected with the gamblers, I lost again more money. I send many mails until they finnaly blocked my account.
I demand a total refund of my money because they knew that I was a self-excluded gambler and because I had already asked for a long time before they blocked my account and not only did they not do it but they called me and sent me text messages inviting me to play.
2 Responses
Hi crist14,
Sadly despite repeated efforts to contact this operator to discuss your issue we have received no relevant response. At this juncture we have no reasonable expectation of this changing.
Sorry we could not be of further help.
ThePOGG
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Agreement
crist14 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- InkaBet
- Curacao eGaming
June 26, 2020
Hi crist14 - welcome to ThePOGG.com!
Can you please forward on the email you sent to Inkabet informing them of your problem to [email protected]?
You may find our free Responsible Gambling app BetBlocker useful. It allows users to restrict their internet capable devices from accessing over 12k gambling operator websites for between 24 hours and 5 years.
ThePOGG