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Intercasino – Additional documents

Ruling

Resolved - This player became non-responsive and as such we assume they no longer want our assistance with this issue.

Read our Intercasino Review.

Player's Complaint

Intercasino asked me for an alternative ID like a driving licence, but I don't have one. I've already sent them my passport and a photo of me holding my passport, can you ask them to pay me?

Read the casino review

3 Responses

ThePOGG
Nov 15, 2016

Hi flashknob - welcome to ThePOGG.com!

I can discuss with Intercasino what the problem is, but frankly no casino will drop legitimate KYC requests at our request and we wouldn't ask them to do so. This is a necessary anti-fraud precaution required by Intercasino's regulator.

If you provide me with the username and email address you use at Intercasino I'll contact them and see what I can find out. It would also be useful if you could forward the emails you've sent to Intercasino containing your ID to [email protected] so I can review and see if there's an obvious problem.

Thanks,

ThePOGG

ThePOGG
Nov 23, 2016

Hi flashknob,

We can't do anything to assist with this issue until you've provided the information requested above.

Thanks,

ThePOGG

ThePOGG
Nov 30, 2016

Hi flashknob,

If we've not had a response from you by the 9th of December I'll assume you no longer want our assistance with this issue and close this complaint.

Thanks,

ThePOGG

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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.