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Jackpot City - unauthorised payment

Ruling

Declined - Complaints related to identity theft/fraud are beyond the remit of this service and need to be managed by the payment provider and police.

Read our Jackpot City Casino Review.

Player's Complaint

Hi there I'm wondering why baytree had taken 521$ out of my account? As I had a problem back in December when i accidently deposited 521 into my jackpot city casino account now it's Feburary 11th there has been a withdrawal of 521 again from my account?!

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1 Responses

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thepogg
February 12, 2022

Hi straightcooked - welcome to ThePOGG.com!

Unfortunately there is nothing we can do to help you in this instance. As explained in our Complaints FAQs we do not pursue claims relating to unauthorised payments. You need to contact your payment provider and/or local law enforcement to review this type of claim.

Sorry we cannot be of further help.

ThePOGG

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Agreement

straightcooked consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Jackpot City
  • Malta Gaming Authority
  • Bayton Limited

February 12, 2022

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