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Jackpot City - unauthorised transactions

Ruling

Declined - Complaints related to identity theft/fraud are beyond the remit of this service and need to be managed by the payment provider and police.

Read our Jackpot City Casino Review.

Player's Complaint

A TOTAL OF 408 NZ DOLLARS UNAUTHORISED FROM SOMEONE ELSES CASINO ACCOUNT HAS TAKEN MY MONEY

I DO NOT KNOW WHICH CASINO WAS USED / I HAVE BLOCKED AND PENDING FRAUD INVESTIGATION AND URGENTLY NEED TO CONTACT THE MANAGER OF BAYTON IN REGARDS TO UNAUTHORIZED TRASACTIONS YOU CAN ALSO CALL ME ON [EDIT]

Read the casino review

1 Responses

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ThePOGG
January 9, 2020

Hi jazz1313,

Issues related to identity theft are beyond the remit of this service. You need to contact your payment provider and the relevant local legal authorities to address this issue.

Thanks,

ThePOGG

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Agreement

jazz1313 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Jackpot City
  • Malta Gaming Authority
  • Bayton Limited

January 9, 2020

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