– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Jackpot City - Unauthorised Withdrawals from Visa Card


Declined - Where a complaint relates to claims of payment fraud, this needs to be managed by the payment provider and the relevant legal authorities.

Read our Jackpot City Casino Review.

Player's Complaint

I have noticed unauthorised amounts of $10.00 at a time being removed from my authorised Debit Visa Card that is registered on Jackpot City Casino and Ruby Fortune. The withdrawls say Bayton. Particularly on 10 Dec 2018 there were 9 x $10.00 transactions. I did not play on any casino on that day as I was traveling. I have since gone through my transactions and have noticed that there have been a number of other occasions where I have made a deposit and a second deposit is taken by Bayton over the past 2 - 3 Months. Around 26 October I used the online help with Jackpot City Casino as I had problems with my card. The support person asked for my three digit security number on the back of my card which I thought was unusual. This is not the first time I have had this problem with Jackpot City Casino. The same issue occurred back in late 2016 - early 2017. This was sortedout by my Bank ANZ. I have contacted the online support and have had a number of emails. The withdrawls I am disputing do not show on my any account I have that use Bayton and my dispute has not been resolved, there are communication barriers and no follow ups

Kind Regards


Read the casino review

1 Responses

User icon
January 5, 2019

Hi overit - welcome to!

Unfortunately there's nothing we can do to help you in this instance. Your claims involve payment fraud. This is beyond the remit of this service. You need to contact your card provider and/or your local law enforcement agency to review this type of claim.



Leave a Reply

You must be logged in to post a comment.


overit consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Jackpot City
  • Malta Gaming Authority
  • Bayton Limited

January 5, 2019

United States country flag