Jackpot Village – Unfair rules
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.
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I was promised to get the refund from the casino after I had sent all required documents, but I haven't heard from them almost two weeks. The complain is about why it is very easy to register (just a simple form) and to make the deposit without any limits for start playing, but when you want to make a withdrawal there are a lot of requirements such as limit of money, copy of passport and proof of residential address, waiting 48 hours for approval and etc. For compulsory gambler it is no help from casino side, just only losing all money. It is unfair rules according gamblers without control. And one thing more, how could I be allowed to gambler here if I had been blocked from the gambling on the internet a year ago.
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