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Hi pelite45 - welcome to ThePOGG.com!

Did you place bets greater than 30% of the bonus you received while playing with this bonus?

Thanks,

ThePOGG

Hello, this is complete nonsense, they Jellybean gave me a bonus of 10 euros and the maximum bet I played was 1.20 euros per move.

By the way, I only play one game called Stampede.

Hello / I want to know what's going on ?? you are employed.???, please give an answer ... Jelly bean did not pay 550 euros ....

Hi pelite45,

We've reviewed your account history with Jellybean casino. On the 24th of April at 12:36 server time you were awarded a 10 credit No Deposit bonus. This came with a 99xbonus wagering requirement (990). You started playing on the 27th of April at 18:38 server time on Stampede. At 19:46 server time, after completing a total of 313.20 of your wagering requirement, you increased your wager to 6 credits per spin. This violated the maximum allowed bet term (30% of the bonus). That being the case sadly there is nothing we can do to help you.

ThePOGG

This player has exceeded the maximum allowed bet term while playing with a bonus. As such there is nothing we can do to help them.

not paying the winnings.
 
 
 Hi [EDIT],
 
 The withdrawal request for €550 was successfully submitted.
 
 Reference 2990135
 (Keep this reference number for future enquiries)
 
 Please be sure to read the Withdrawal Policy
 
 available here
 
 It is possible to cancel the withdrawal request before approval by going to the My account and the Withdrawal Tab.
 Feel free to contact our Support 24/7 if you have any questions.
 Dear [EDIT],
 and the next day they let me know that I haven't screwed anything and I get this email
 
 As part of our regular withdrawal review process, we have seen that the terms and conditions of the bonus you received were not met.
 
 
 The Bonus Terms and Conditions prohibit placing single bets equal to or greater than 30% from the value of the Bonus credited to the player account, prior to the wager requirement for that Bonus having been met. (You may review the Bonus Terms and Conditions by clicking the Bonus Terms

Jellybean - Not paying out winnings

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