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Jetbull - confiscated my money

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.

Read our Jetbull Casino Review.

Player's Complaint

The casino confiscated my money that I won using the welcomebonus. I wagered the required amount and withdrew the money and when I went to check the balance, it said 100€.

They accuse me of exploiting their bonus policies or something. I have done everything right and they just took the winnings and left me with the original deposit.

Read the casino review

3 Responses

ThePOGG
July 3, 2020

Hi solakivi - welcome to ThePOGG.com!

Specifically what reason did the operator give for non-payment?

Thanks,

ThePOGG

ThePOGG
July 10, 2020

Hi solakivi,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
July 16, 2020

Hi solakivi,

If we haven't heard from you by Friday the 24th of July I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

Solakivi consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • JetBull
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • EveryMatrix Software Ltd

July 3, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.