– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site
Turn geolocation on
Locale settings

Currently viewing:

English in United Kingdom

King Billy - Sister casino self exclusion


Found for the Casino - Under the MGA license self-exclusions do not carry over to other properties on the license unless you request this happen.

Read our King Billy Casino Review.

Player's Complaint

Hello again king Billy let me open an account when I had self exclusion from there sister account play amo I would like all my deposits back please an I've finnaly got a game block on my phone s I don't have to go through trouble an get self exclusion an refunded again I've had self exclusion from plan amo king Billy an bitsrarz an they all let me open a account with them not sure how much I have deposited all together at these casinos sorry for so many complaints I'm just stopped gambling an getting all my money back because these casino didn't stick to the rules

Read the casino review

5 Responses

December 28, 2019

Hi missy32 - welcome back!

King Billy run on a Curacao license. The Curacao licensing system does not carry self-exclusions over to other properties on the license. Unless you have self-excluded at King Billy there is nothing we can do to help you in this instance.



December 29, 2019

Ok thankyou for your help

January 12, 2020

Yes I have self excluded from king Billy? I don't understand what your saying

January 14, 2020

Hi Missy32,

You stated:

"Hello again king Billy let me open an account when I had self exclusion from there sister account play"

Self-exclusions at 'sister account[s]' would be irrelevant. The only self-exclusion that would be relevant to this conversation would be one requested at King Billy. Were you allowed to play after you requested a self-exclusion at King Billy?



January 14, 2020

Ok thankyou

Leave a Reply

You must be logged in to post a comment.


Missy32 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • King Billy

December 28, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.