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King Billy - Sister casino self exclusion

Ruling

Found for the Casino - Under the MGA license self-exclusions do not carry over to other properties on the license unless you request this happen.

Read our King Billy Casino Review.

Player's Complaint

Hello again king Billy let me open an account when I had self exclusion from there sister account play amo I would like all my deposits back please an I've finnaly got a game block on my phone s I don't have to go through trouble an get self exclusion an refunded again I've had self exclusion from plan amo king Billy an bitsrarz an they all let me open a account with them not sure how much I have deposited all together at these casinos sorry for so many complaints I'm just stopped gambling an getting all my money back because these casino didn't stick to the rules

Read the casino review

5 Responses

ThePOGG
December 28, 2019

Hi missy32 - welcome back!

King Billy run on a Curacao license. The Curacao licensing system does not carry self-exclusions over to other properties on the license. Unless you have self-excluded at King Billy there is nothing we can do to help you in this instance.

Thanks,

ThePOGG

Missy32
December 29, 2019

Ok thankyou for your help

Missy32
January 12, 2020

Yes I have self excluded from king Billy? I don't understand what your saying

ThePOGG
January 14, 2020

Hi Missy32,

You stated:

"Hello again king Billy let me open an account when I had self exclusion from there sister account play"

Self-exclusions at 'sister account[s]' would be irrelevant. The only self-exclusion that would be relevant to this conversation would be one requested at King Billy. Were you allowed to play after you requested a self-exclusion at King Billy?

Thanks,

ThePOGG

Missy32
January 14, 2020

Ok thankyou

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  • King Billy

December 28, 2019

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.