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Larry – not responding to emails and cant withdraw balance.

Ruling

Resolved - A small technical issue appears to have been resolved and this player is free to withdraw at their leisure. We consider this issue resolved.

Read our Larry Casino Review.

Player's Complaint

I have a balance of £1393.26 at Larry Casino.

Last month i received an email from Larry Casino, advising me that from the 28th February, they will be closing to UK customers and that i would need to withdraw my balance before then.

After this, i have tried numerous times to contact them by email, with no response whatsoever. Live Chat is now disabled on the site and they do not have a phone number.

Read the casino review

5 Responses

ThePOGG
Feb 22, 2018

Hi jtill80 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
Feb 26, 2018

Hi jtill80,

I've spoken to the operator and apparently there was a technical issue that was effecting a number of player accounts and preventing withdrawals. This has been resolved now and you should be free to withdraw your funds.

If you could try and let us know how you get on I'd appreciate it!

Thanks,

ThePOGG

ThePOGG
Mar 05, 2018

Hi jtill80,

Have you managed to withdraw?

Thanks,

ThePOGG

ThePOGG
Mar 12, 2018

Hi jtill80,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG
Mar 19, 2018

Hi jtill80,

If we haven't heard from you by Friday the 30th of March I'll assume you no longer need our help with this issue and close this complaint.

Thanks,

ThePOGG

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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

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The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.